Terms of Use

1. Introduction

Our company named «QUALITY ASSURANCE AND CONTROL SYSTEMS LTD» or «QACS», having its registered office in 1, Antigonis Street, Metamorfosi, Attica with VAT No. 999709411, telephone number 210-2934745 and e-mail [email protected],  (hereinafter referred to as the “Company”), through its website www.erganal.gr (hereinafter referred to as the “Website”), provides the visitor/user of its website with the possibility to receive information and be informed of us and the services we provide.

QACS laboratories, certified with GMP, ISO 9001:2015 & ISO/IEC 17025, provide laboratory testing solutions to the Cosmetic, Pharmaceutical, Biocides and Food industries. Our team of experienced scientists is willing to ensure consumer and product safety and provide regulatory compliance at competitive prices.

We encourage you, before visiting our website, to carefully read the following Terms of Use:


The use of this website requires the unreserved and full acceptance of the stated terms, which apply to its entire content. The visitor/user of the website acknowledges that he is bound by them during his visit and browsing.


2. Definitions

  1. The term “website” means www.erganal.gr, which is owned by «QACS».
  2. The use of the first person plural and the terms «ERGANAL» or «Company», means the Company named «QUALITY ASSURANCE AND CONTROL SYSTEMS LTD», under the distinctive title «QACS», located at 1, Antigonis Street, Metamorfosi, Attica, PC 14451, with VAT No. 999709411, Tax Office of Neas Ionias, GEMI No. 004763801000, telephone 210-2934745 & e-mail: [email protected].
  3. The use of the second person plural and the terms “users” or “visitors” means the visitors/users of our Company’s website.
  • The term «Terms» means the terms of use mentioned herein.


3. User behavior

As a visitor, you are obliged to use the website exclusively and only for legal purposes and in accordance with the rules of Greek, European and international law, in particular the legislation governing telecommunications and electronic communications, acting in good faith and in accordance with good morals. Visitors must abstain from illegal and abusive behavior when using the website in connection with it, as well as from adopting unfair competition or other practices which are contrary to law and may cause impact or harm to other visitors or malfunction of the present website and consequently to the Company.


4. Industrial and intellectual property rights

The entire content of the present website, including names and distinctive titles, trademarks, images, graphics and layouts, texts, services provided, programs, data, software, news, articles and informational material of any form, is subject to the exclusive intellectual and industrial property of the Company or its respective beneficiary, is governed and protected in accordance with the relevant provisions of the Greek, European and international intellectual (intellectual and industrial) property law, with the exception of third parties’ protected rights.

 It is expressly stated that it is prohibited without the prior written consent of the Company, either in whole or in part to copy, sell, exploit, modify, publish, transmit, perform, issue, upload, transfer, reproduce, distribute, present or otherwise use the content contained on the website in any manner or medium, for commercial or other purposes.

All other trademarks, distinctive features and intellectual property products of third parties, which may appear on the website, are protected under the responsibility of their legal owners.

5. Limitation of liability

The content of this website is provided “as is”. Although our Company makes every effort to ensure that the information included on the website is complete, accurate, updated and clear, the visitor is solely responsible for the use, evaluation and exploitation of the information provided through the website. The Company bears no responsibility for any technical problems that may occur when accessing the website and during the visit and which are related to the operation or compatibility of the user’s infrastructure with the use of the website.

 The Company informs you that under no circumstances, including negligence is it responsible for any damage which may be caused to you as a result of the use of the website and the information contained therein.

6. Security and operation of the website

Access to the website is solely provided at the initiative of the visitor/user who is solely responsible for having the necessary equipment, software, telecommunications equipment and any service necessary to access the website. In addition, the user is responsible for protecting their system from viruses and other malware.

Our website uses the TLS (Transport Layer Security) protocol, which ensures the secure exchange of data between the website and the user’s browser and protects their visit. The TLS protocol is the international standard on the Internet for certifying the encryption of requests from and to websites, implementing encryption of the data exchanged between users and web servers. Encrypted communication requires that all information sent between a client and a web server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information in transit. In addition, all the information sent with the TLS protocol is simultaneously checked for authenticity by an associated authentication mechanism (MAC). When activating the security certificate -TLS- (such as online ordering of a product or filling out a contact form), a series of checks and actions are carried out, which are intended to ensure a secure interface between the website and the user.

In addition, the Company has taken, to the extent possible, all the necessary measures, including the upgrade of physical and electronic security infrastructures and the use of anti-virus programs, with the purpose of high-level security and protection of the website from viruses and other malicious software. In addition, the Company controls via security systems the reasonable access to the website in order to prevent attacks and other unauthorized actions.

Nevertheless, the Company does not guarantee that the content of the website is free of viruses or other harmful elements and is not responsible for any damage caused to the user’s equipment, software or files, due to the use/copy/load or alteration or infection with viruses or other unauthorized interventions by third parties in files and information available through the website, as well as for any damage that the user may suffer from the above reasons.

7. Personal data and use of cookies

Our Company disposes of the present website, in order to inform and serve you, having been harmonized with the current legislative framework for the protection of personal data. As the case may be, we process your personal data, always in accordance with the provisions and principles of the General Regulation on the Protection of Personal Data (EU 2016/679), the most specific national and European legislation, the currently applicable Greek legislation on the protection of personal data, as well as and the protection of personal data and privacy in the field of electronic communications (law 3471/2006, as may be in force) and the decisions of the Personal Data Protection Authority. The Company urges you to refer to the posted Policy for the Protection of your Personal Data, as well as the Cookies Policy.

8. Use of links on third party websites

Our Company provides access to third-party websites through appropriate links. These links have been placed exclusively for the convenience of our website visitors, while the websites to which they refer are subject to the respective terms of use of these websites, of which you are kindly requested to be informed.

The placement of links does not constitute an indication of approval or acceptance of the content of the respective websites by our Company, which bears no responsibility for their content, nor for the privacy practices or the accuracy of the information contained and/or provided through them. If the visitor/user decides to use, through the links on this website, any of the third-party websites, he/she accepts that he he/she is the sole responsible for that.

9. Amendment of the terms of use

Our Company reserves the right to amend these Terms of Use and the content of its website at any time and when it deems it necessary and the updated terms will always be posted on the website. The Terms of Use, as formed by the most recent amendment, are always considered valid. Users must check each time for possible amendments and, as long as they continue to use the website, they will be deemed to have accepted the amendments.

Last updated on: 11/16/2022

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